Warranty Return Policy
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Limited Liability Warranty
KOLVER products are covered by a limited liability warranty from defects in material and workmanship. This warranty does not apply if, in the judgement of KOLVER or KOLVERUSA, the product fails due to damage from shipment, handling, storage, accident, abuse or misuse, or if it has been used or maintained in a manner not conforming to product's instructions, has been modified in any way, or has a defaced or removed serial number. Repair by anyone other than NETGEAR or an approved agent voids this warranty. The maximum liability of KOLVER or KOLVERUSA is the price paid for each specific Serial Number at the time of purchase. For details, refer to the warranty pn the back of the KOLVERUSA catalog. You can find if your product is covered by KOLVERUSA warranty by comparing the duration of the warranty against the purchase date (contact customer service for help).
Warranty Replacement Procedure
Do not ship your defective product to KOLVERUSA before contacting customer service.
1. Obtain a Return Materials Authorization (RMA) number by contacting customer service.
3. The customer service representative will provide you with an RMA number and shipping information. Please be sure to write this down.
For status of an already issued RMA, call or email customer service.
All other countries contact your local customer support.
What is the Warranty on my Replacement Unit?
Warranty on the replacement unit continues from the original date of purchase and will be extended for the number of whole days that the product has been out of the buyer's hands for warranty repairs.
This option allows you to return the defective unit to KOLVERUSA. As soon as KOLVERUSA receives the defective product, a replacement unit is shipped out in one business day via ground services.
Advance Ground (U.S. only)
KOLVERUSA will ship the replacement unit via ground before receipt of defective item, based on product availability. Your order must be received before 3 PM Eastern Standard Time. You will be charged a flat fee of $20.00 for this service option. You must return the failed product to KOLVERUSA within 10 business days of receiving the product. If you fail to return the product within 10 business days, you will be billed the current list price.
Advance Next Business Day (U.S. only)
For extra cost, Advance Priority allows you to receive the replacement unit the next business day, based on product availability. Your RMA number must be issued before 3 PM Eastern Standard Time. You must return the defective product within 10 business days of receipt of replacement product. If you fail to return the product within 10 business days, you will be billed the current list price. When your replacement part is shipped, your credit card or PO will be charged for the amount below. You will be charged a flat fee of $49.90 for this service option.
These credit cards are accepted:
"Out of Warranty" Products
If your product is not covered under warranty, we offer Repair Services for a fee. KOLVERUSA warranty only covers failures due to defects in materials or workmanship. Warranty does not apply if, in the judgement of KOLVERUSA, the product fails due to damage from shipment, handling, storage, accident, abuse or misuse, or damage that is attributable to acts of God, or if it has been used or maintained in a manner not conforming to product manual instructions, has been modified in any way, or has had any serial number removed or defaced.
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FAB Series Electric Clutch Screwdriver with 2.6 - 16 in/lbs of torque
Torque Range: 2.6 to 16 in/lbs
The FAB18RE/FR is a step up in torque from the FAB12 series, with a larger motor and gear-set. This tool is supplied in an ergonomic ESD safe in-line body style.